Cohesive Customer Loyalty Program Encompasses “ALL of Accor”

  • May 23 2022
  • Resource: In-Depth Exclusive

What began as a single hotel in Paris in 1967, today Accor is a world-leading hospitality company consisting of 5300 properties and 10,000 food and beverage venues in over 110 countries. Brands such as Fairmont, Sofitel, Mercure, Ibis, Adagio...Read More

Customers Flip Over IHOP Loyalty Program

  • May 20 2022
  • Resource: In-Depth Exclusive

IHOP, the International House of Pancakes, is a Sunday morning tradition as much as it is a late-night hangout. What began as a single location in 1958 in Toluca Lake, Los Angeles, today covers the globe with its iconic red, white and blue smiling...Read More

Ruby Tuesday Doesn’t Let Age Slow it Down

  • May 16 2022
  • Resource: In-Depth Exclusive

While American casual dining restaurant Ruby Tuesday recently turned fifty, middle-age is not slowing it down. In fact, the brand is as relevant as ever with customer sweepstakes, exciting brand partnerships and the rollout of a new loyalty...Read More

Q&A with Dani Simpson, Blue Apron

  • May 12 2022
  • Resource: In-Depth Exclusive

Dani Simpson is the Chief Marketing Officer of Blue Apron, a national meal kit delivery company, founded in 2012, with headquarters in New York City. Loyalty360 CEO Mark Johnson met with Dani Simpson to discuss the brand's newly revamped...Read More

Q&A with Bryce Boothby, McDonald’s

  • May 04 2022
  • Resource: In-Depth Exclusive

Bryce Boothby is the director of global technology at McDonald’s, the world’s largest restaurant chain serving over 69 million customers a day in over 100 countries. Loyalty360 CEO Mark Johnson met with Bryce Boothby to discuss the...Read More

Q&A with Felipe Avila, The Container Store

  • May 02 2022
  • Resource: In-Depth Exclusive

Felipe Avila is the VP of Marketing at The Container Store, an American retail chain specializing in storage solutions and custom closets with headquarters in Coppell, Texas.   Loyalty360 CEO Mark Johnson met with Avila to discuss the...Read More

Global Roll-Out of MyMcDonald’s Loyalty Program is Team Effort

  • April 27 2022
  • Resource: In-Depth Exclusive

McDonald’s isn’t the world’s largest restaurant chain by accident. Serving over 69 million customers a day in over 100 countries across nearly 38,000 locations takes a highly synergized approach. The training efforts pay off...Read More

Q&A with Chad Crawford, CKE Restaurants

  • April 25 2022
  • Resource: In-Depth Exclusive

Chad Crawford is the Chief Brand Officer of CKE Restaurants, the parent organization for quick-service brands Carl’s Jr. and Hardee’s, based in Franklin, Tennessee.   Loyalty360 CEO Mark Johnson met with Crawford to discuss the...Read More

Q&A with Claudia Infante, SVP of Revenue Strategy, Margaritaville

  • April 20 2022
  • Resource: In-Depth Exclusive

Claudia Infante is the Senior Vice-President of Revenue Strategy at Margaritaville, a global hospitality and lifestyle brand with headquarters in Orlando, Florida.   Loyalty360 CEO Mark Johnson met with Infante to discuss the company&rsquo...Read More

Q&A with Matthew Schaefer, Senior Director of Strategy & Innovation, Cracker Barrel

  • April 18 2022
  • Resource: In-Depth Exclusive

Matthew Schaefer is the senior director of Strategy & Innovation at Cracker Barrel, an American chain of restaurant and gift stores with a Southern country theme.   Loyalty360 CEO Mark Johnson met with Matthew Schaefer to discuss the...Read More

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