CONTENT GALLERY

Kate Jung is the Senior Director of Loyalty and Customer Insights at Chico’s FAS, an upscale fashion retailer comprised of three distinct store brands, Chico’s, White House/Black Market, and Soma, with nearly 1400 locations in the U.S....Read More

When the Indian Ocean tsunami struck Indonesia in 2004, it struck a chord with shoe manufacturer Wayne Elsey. As Elsey watched the destruction and displacement of families who lost everything, the seed for Funds2Orgs was planted.  Funds2Orgs...Read More

There may be no fanbase more loyal than that for musical artists and sports teams. Fans remain loyal between albums and tours, and even the most underdogs of sports teams witness some of the most powerful displays of loyalty. So, it’s only...Read More

Two years after stay-at-home orders, travel restrictions are lifting, and consumers are eager to hit the road. However, the strain of rising gas prices and inflation on grocery prices is hitting shoppers where it hurts – in the wallet. Shell...Read More

Fashions come and go, but good taste never goes out of style. How does a nearly 40-year-old fashion brand keep things fresh and customers coming back in an age of tight budgets and online shopping?   Founded in 1983 on Sanibel Island...Read More

Will Hanrahan, Sr. Marketing Manager – Loyalty & CRM for Fazoli’s, a fast casual Italian American restaurant chain that serves pastas, pizzas, salads and their famous never-ending breadsticks at nearly 220 locations across 25...Read More

Chris Suess is the Head of Loyalty and CRM at Shell Oil Products US, a subsidiary of Shell plc, the latter of which is a leading multinational energy company with operations in 70 countries with over 13,000 employees in the U.S. alone. Loyalty360...Read More

Founded in 1988, Fazoli’s fast-casual restaurant specializes in Italian dishes in a fun, family-friendly atmosphere. One might think the restaurant, known in part for its unlimited fresh breadsticks, originated in an Italian grandmother...Read More

With Americans feeling the squeeze on their wallets tighter than ever, brands are looking for ways to ease the strain. As customer loyalty programs dive deeper into experiential rewards, Web3 content and personalized perks, some rewards remain...Read More

Bob Bafundo is the COO of Wings and Rings, a Cincinnati-based sports restaurant with locations across the U.S. and internationally. With the recent expansion and more growth in store, the restaurant recently began to test robotics to assist with...Read More