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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
With 14 full-sized stores stretching from the west coast to the east coast, IKEA Canada’s footprint is small, considering the size of the country. Yet, this same footprint allows the brand to draw meaningful information from its frontline...Read More
Founded in Columbus, OH in 1963, Donatos has been owned and operated by the Grote family since its beginning, aside from a four-year stretch when it was owned by McDonald’s. The Grote family instilled their pizza restaurant chain with a...Read More
Founded in 2018 and publicly released in 2022, Bilt Rewards is the first loyalty program offering users points for paying monthly rent. Ankur Jain, Bilt’s founder and CEO, wanted to offer renters additional value. Before Bilt, paying rent...Read More
As the first meal kit service in the U.S., Blue Apron built its brand on helping customers develop meaningful experiences in the kitchen and around the dinner table. Blue Apron was founded in 2012 on the idea that building a better food system...Read More
Pet Valu is one of Canada’s leading pet supplies retailers. Though the brand supplies pet owners with everything they need to care for the health and wellness of their pets, it also goes beyond that transaction to supply local pet shelters...Read More
Founded in 2000, JetBlue has built its brand on delivering an unexpected and luxurious customer experience. The airline trains its crew members to take care of customer needs. At a time when other airlines were commoditizing air travel, JetBlue...Read More
Victoria’s Secret recently launched its VS & PINK Collective Loyalty Program, the first free rewards program the brand offered not connected to a branded credit card. Learning from customer data and feedback, Victoria’s Secret...Read More
In 1963, Jim Grote founded Donatos on Thurman Avenue in Columbus, OH. What began as a $1,300 investment would grow into 430+ locations in 35 states after the pizza restaurant started franchising in the early 90s, with McDonald’s owning the...Read More
The beauty industry is personal and emotional. Every product offered helps guests feel more comfortable and confident. However, each guest is unique, with different needs, wants and values. As a result, brands like Ulta Beauty focus on creating...Read More
Ever since its founding in 1992, Moosejaw has delivered quality outdoor gear with a touch of Moosejaw Madness. The brand differentiates itself by using humor in its marketing and customer interactions. Beyond the marketing, Moosejaw supplies its...Read More
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October 09,2024