Customer Engagement Creates Lifelong Fans for the Seattle Sounders

  • June 06 2016
  • Resource: In-Depth Exclusive
  • Steve Taggart, Loyalty360

Since its inaugural season in 1996, Major League Soccer has exceeded all expectations in terms of growth. While not on the level of the NFL or NBA, the MLS has sparked rabid fanbases for its 20 teams (with four more slated to join by 2020).  ...Read More

Cutting Edge Customer Experience Keeps Clients Investing in Fidelity

  • June 05 2016
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Fidelity has made a promise to make strong and ongoing investments in customer experience, which has made the brand a trusted source for a wide range of financial services including IRAs, retirement planning services, mutual funds, ETFs, 401(k)s...Read More

RedPoint Global Uses a New CRM Approach to Become a Big Player in Big Data

  • June 04 2016
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

When it comes to developing effective marketing strategies, data is king. Many brands are confused about how to effectively gather, organize, and use the waves of data coming in, so they turn to technology providers for solutions. RedPoint Global...Read More

Rite Aid Using Personalization to Provide Unique Customer Experiences

  • June 03 2016
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Since 1962, Rite Aid has been building its reputation as a trusted community drugstore. The brand offers pharmaceutical services, as well as a variety of healthcare and convenience products. The company, the third largest retail drugstore chain in...Read More

Making the Value Equation Stronger Garners More Customer Loyalty at Ford

  • June 02 2016
  • Resource: In-Depth Exclusive
  • Jim Tierney, Loyalty360

Ford’s recent U.S. retail sales were the company’s best in 11 years. Loyalty360 talked to Erich Merkle, Ford’s U.S. Sales Analyst, about how the company is impacting customer engagement, customer loyalty, and the customer...Read More

Meineke Rewards Loyalty Program Generating Great Results

  • June 01 2016
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Since its launch in December, the Meineke Rewards program has been in overdrive, generating strong customer insights and perks for customers, making car care a little more bearable.     The goal of Meineke’s loyalty program is to...Read More

How Hallmark Helps Brands Nurture Deep, Meaningful Customer Experiences

  • May 31 2016
  • Resource: In-Depth Exclusive
  • James M. Loy, Loyalty360

The care, consideration and empathy that people feel and display toward one another can form some of the strongest bonds that make human relationships so meaningful and rewarding. They stretch across almost every kind of interaction. From the...Read More

Strong Measurements Enhance the Power and Focus of Dunkin’ Donuts Loyalty Program

  • May 30 2016
  • Resource: In-Depth Exclusive
  • James M. Loy, Loyalty360

It is almost impossible to dispute the importance of customer loyalty, and the crucial roll that the most innovative loyalty programs have in attracting and retaining consumers. For decades, loyalty programs have been leveraged as a key strategy...Read More

Passion Fuels WomanHeart’s Community-centric Customer Engagement

  • May 29 2016
  • Resource: In-Depth Exclusive
  • James M. Loy, Loyalty360

While some brands might call it “customer-centric,” for WomanHeart this concept is better translated as “patient-centric.” Committed to serving the needs of women who are either diagnosed or at risk of heart disease...Read More

Allstate’s Customer Experience Changes the Way Drivers Interact with Insurance Providers

  • May 28 2016
  • Resource: In-Depth Exclusive
  • James M. Loy, Loyalty360

Allstate has firmly established itself as one of the leading brands in the insurance industry. As the second largest personal lines insurer in the country, Allstate carefully attends to the needs of its customers with a wide range of products and...Read More

Displaying results 1221-1230 (of 1346)
 |<  <  119 - 120 - 121 - 122 - 123 - 124 - 125 - 126 - 127 - 128  >  >| 
Membership and Pricing

Videos and podcasts

Membership and Pricing