Q&A with Ann Ehnert, Schnucks

  • October 08 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Ann Ehnert is Director of CRM and Loyalty Marketing at Schnucks, a grocery retailer with 111 stores across Missouri, Illinois, Indiana and Wisconsin. Loyalty360 CEO Mark Johnson spoke with Ehnert about Schnucks Rewards and the various efforts to...Read More

Schnucks Rewards Using Technology to Enrich Customer Experience

  • October 06 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

The loyalty and rewards team at Schnucks knows their customers very well: they are smart, engaged, and they’re looking to provide the best for their family and friends. Aside from that, each one is uniquely different, says Ann Ehnert...Read More

Q&A with Lisa Hallam, Papa John’s

  • October 05 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Lisa Hallam is the Senior Director for Loyalty and Consumer Strategy at Papa John’s, the world’s third-largest pizza delivery company with more than 5,500 restaurants in 49 countries and territories as of June 28, 2021. Loyalty360 CEO...Read More

Q&A with Julia Draper, rue21

  • October 04 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Julia Draper is the Vice President of Marketing at rue21, a leading teen specialty retailer which operates over 650 stores in 45 states. Loyalty360 CEO Mark Johnson spoke with Draper about the customer engagement efforts at rue21 and its rewards...Read More

Papa John’s Loyalty Program Earning Big Slice of Brand Revenue

  • October 01 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Most everyone knows Papa John’s creed: Better Ingredients. Better Pizza.® But the pizza brand can now add one more to that list: a better loyalty program. Papa John’s loyalty program Papa Rewards reached a milestone this summer...Read More

rue21 Seeing Big Growth with Rewards and Loyalty Efforts

  • September 30 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

It is often difficult for a brand to be everything to everyone, but for rue21, that is the simple strategy that drives the chain of over 650 stores that focuses on trendy and affordable styles for ages 15 to 25. And with about 40% of their...Read More

Q&A with Allison Cocker, Salata Salad Kitchen

  • September 28 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Allison Cocker is the Communications Manager at Salata Salad Kitchen, a built-to-order salad kitchen with over 80 locations. Loyalty360 CEO Mark Johnson spoke with Cocker about Salata Salad Kitchen’s loyalty and customer engagement efforts....Read More

Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program

  • September 24 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Even while Allison Cocker was helping to overhaul Salata Salad Kitchen’s entire tech suite — POS system, website, and mobile app — in 2020, she knew there remained a constant in how the brand wanted to serve its customers...Read More

Q&A with Mark Lohmann, Quiznos

  • September 22 2021
  • Resource: In-Depth Exclusive

Mark Lohmann is the president of REGO Restaurant Group, which owns the Quiznos restaurant brand that offers chef-inspired sandwiches, subs, and salads at about 500 locations as well as Taco del Mar restaurants. Loyalty360 CEO Mark Johnson spoke...Read More

Quiznos Anchored in Innovation in Loyalty Efforts

  • September 20 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

As much as Mark Lohmann wants his Quiznos restaurant brand to be as hi-tech as his competitors, he still wants to ensure that customers with a question or a complaint can still dial them up instead of simply having to fill out an online form or...Read More

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