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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
A pro sports franchise’s season ticket holders are usually the most avid followers of the team. The Chicago Bears recognize this and have designed a program for their season ticket holders that allow those fans to experience the team in a...Read More
For Nate Cho, Innovation and Connectivity Program Manager for Electrolux Major Appliances North America, innovative customer experiences come hand-in-hand with innovations in products and services. After delivering the &ldquo...Read More
Founded in 2008 by brothers Leo and John Resig, The Chive, stylized as theCHIVE, has become one of the top entertainment websites. It also has one of the most loyal and devoted fan bases which it has built on a true sense of community that...Read More
In the highly competitive, and sometimes confusing, world of health insurance customer loyalty is essential. Central to that is maintaining a consistent customer experience, one that is both personalized and informative. For Humana, one of the...Read More
Wade Allen, VP Digital Innovation & Customer Engagement for Chili’s Grill & Bar®, becomes incredibly animated when it comes to customer experience, customer loyalty, and customer engagement. As a result, Allen talked to...Read More
Some of the best business ventures are stumbled onto quite by accident. That’s how the Crayola Experience began 20 years ago in the company’s hometown of Easton, PA. City leaders, distressed by their deteriorating downtown, asked...Read More
QVC knows a little something about memorable customer experiences, acquiring and retaining customers, and driving significant brand loyalty. In its 27-year history, QVC, the world’s leading video and ecommerce retailer, has shipped more...Read More
Though it’s almost 100 years old, Pitney Bowes is one the biggest players in ecommerce, particularly in the area of cross-border shipping. Through several acquisitions and in-house initiatives, it has leveraged its vast experience with...Read More
Allstate Rewards is a unique loyalty program in that it doesn’t reward its members like many other programs just to get them into the store or to make more frequent or higher-priced purchases once they are there. Instead, they reward its...Read More
Pizza Ranch is a fast-casual chain of restaurants with180 locations spread across 13 Upper Midwest and Plain states. Founded in 1981, it serves mostly smaller markets leaving the larger cities to the bigger national chains. Loylaty360...Read More
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