CONTENT GALLERY

Plenti is a coalition loyalty program featuring a variety of verticals, including AT&T, Nationwide Insurance, Macy’s, Rite Aid, Direct Energy, Enterprise, Expedia, Hulu, and more. One of the coalition founding sponsors, is ExxonMobil...Read More

As a financial services firm, Western & Southern Life, a member company of Western & Southern Financial Group, is prohibited from offering a loyalty program to its customers. However, loyalty is still a very important part of the company...Read More

When you have one of the largest student bodies in higher education, maintaining an optimal level of personalization can be a daunting task. Add to that mix, a student body that is made up of online scholars as well as those attending class at the...Read More

The hotel and lodging industry, along with the major airlines, was among the first to embrace loyalty programs. Pioneered by industry giants, smaller companies in those sectors sought to keep pace, though limited resources proved to be a major...Read More

Originally called Andy’s Cheesesteaks and Cheeseburgers, Hwy 55 Burgers, Shakes & Fries has become one of the fastest growing fast-casual restaurant chains in America. That growth, accomplished primarily through franchising, hasn...Read More

It has been said, “the worst question ever asked, is the one which is never asked.” Citi had a similar philosophy when it approached customers about helping the bank improve its engagement efforts. Loyalty360 spoke with Alice Milligan,...Read More

In Part One, Verizon’s Erin Van Remortel, manager customer experience, explained how showing key stakeholders the customer journey of clients and customers who were having issues, was crucial to improving customer experiences. She explains...Read More

If you run a business, dealing with voice or Internet providers can be a challenge. The providers supply a vital lifeline to your organization but dealing with them is sometimes difficult and frustrating. Verizon Enterprise Solutions recognizes...Read More

Editor’s Note - This story was originally published in July, and is part of Loyalty360’s “Best of 2016.” We wish you and your family a happy holidays, and will return to our regular content schedule in 2017! When thinking...Read More

Editor’s Note - This story was originally published in October's Loyalty Management Online, and is part of Loyalty360’s “Best of 2016.” We wish you and your family a happy holidays, and will return to our regular...Read More