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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Kendall Ware is the Chief Brand Officer for Cinnabon, the market leader among cinnamon bakeries with over 1,200 franchise locations worldwide, and Carvel, a leading provider of premium soft ice cream and hand dipped ice cream products, as well as...Read More
Jay Hubbs is the Vice President of Advertising, Marketing, Innovation and Analytics at Best Western Hotels and Resorts, a worldwide hotel chain with over 4,700 establishments.
Loyalty360 CEO Mark Johnson spoke with Hubbs about Best Western&rsquo...Read More
If you’ve been inside a shopping mall, chances are you’ve seen a Cinnabon shop with customers hurrying to join the ever-growing lines. The baked goods brand, known for their delicious cinnamon rolls, opened their doors in 1985 and have...Read More
Jay Hubbs and the Best Western Hotels and Resorts marketing team no longer talk about “getting back to normal” as far as the travel and hospitality industry goes.
“Dorothy Dowling would say not ‘return,’ but reset...Read More
Michele Driscoll is Vice President of Customer Engagement, Loyalty, Personalization and Promotions at CVS Health, parent company of CVS Pharmacy, an innovative health solutions retail pharmacy with nearly 10,000 locations across the United States....Read More
Mayra Chimienti is the Vice President of Operation Services at Mister Car Wash, the largest car wash company in the United States that is home to over 350 locations across 21 states.
Loyalty360 CEO Mark Johnson spoke with Chimienti about their...Read More
For Michele Driscoll and her team at CVS, change isn’t something feared – it’s welcomed.
“Our goal is to continue to innovate our programs and really provide our customers with value and with a personalized...Read More
Despite the simplistic nature of a car wash, Mayra Chimienti knows that this experience would not exist without a tremendous change in the last couple of decades.
“[Car washes have] evolved as consumer trends have evolved, and we are now in...Read More
Erin Levzow is the Vice President of Marketing Technology for Del Taco, an American-Mexican fast food chain with over 600 locations that specializes in a combination of traditional Mexican and American dishes.
Loyalty360 CEO Mark Johnson spoke...Read More
When Del Taco’s Erin Levzow helped launch the brand's new loyalty program, she wanted the rollout to be as seamless as possible, which isn’t always the case.
“I've always said if there was a silver bullet in marketing...Read More