Leading Personalized Loyalty: Q&A Jason Scoggins, Senior Director, Loyalty & CRM at Chipotle

  • February 14 2023
  • Resource: In-Depth Exclusive

Jason Scoggins is the Senior Director of Loyalty & CRM at Chipotle Mexican Grill. Founded in 1993, the fast-casual restaurant brand is dedicated to serving real food from local and organic sources. Beyond just real food, Chipotle uses the...Read More

Wrapping Up Rewards: Chipotle’s Recipe for Success

  • February 09 2023
  • Resource: In-Depth Exclusive

Well known for its fresh ingredients and made to order meals, anyone that has ever craved tacos, burritos, or salads, has likely been to Chipotle Mexican Grill. What may come as a surprise is that this year the brand is celebrating its 30th...Read More

Chipotle Uses Unique Ways, Channels to Build Loyalty Program

  • March 08 2021
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

 Just like their customers who come into their restaurant and ‘build’ their unique order, Chipotle Mexican Grill also set out to build its loyalty and reward program from the bottom up. In Summer 2016, Chipotle tested a limited...Read More