Verizon Looks to Technology to Push Loyalty Forward

Verizon’s Tommi Marsans says she uses artificial intelligence and machine learning to have better interactions and more human conversations with their customers. While this is a seemingly contradictory statement, the Marketing Technology Strategist with Verizon Business Group uses it to convey Verizon’s commitment to pushing the envelope on technological advancement. Since the pandemic started, the Verizon Business Group — a division of the highly successful and....

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