[Podcast] What We
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Hi and welcome to What We’re Hearing, our Loyalty360 podcast in which we talk about customer experience and customer loyalty with some of the country’s best-known brands. Today we’re talking with Karen Noel, General Manager of Marketing for Sprint. Anyone with a cell phone knows that the world of mobile carriers is highly competitive. People shift carriers regularly. Networks target other networks’ users. So creating customer loyalty is a requirement not just for....

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