Welcome to another episode of What We’re Hearing, the podcast where we at Loyalty360 speak to leadership at brands driving the market forward. Today our guest is Gina Valenti, Vice President of Brand Hospitality at Hampton by Hilton.
Formerly just Hampton Inn, Hampton by Hilton has built its brand identity around something it calls Hamptonality. This concept boils down to an internal culture that drives the company’s employee engagement efforts, and....

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