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Welcome to yet another episode of What We’re Hearing. The official podcast of Loyalty360, What We’re Hearing features interview with some of the most prominent names in customer loyalty. I’m your host, Mark Johnson, and today our interview is with Narayan Iyengar, Senior VP of Digital & eCommerce at Albertsons.   Albertson’s is the second largest grocery store in America, with 2,200 locations nationwide, many of which came as a result of a 2015 merger with....

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