Owned by Its Policyholders, Guardian Life Insurance Focuses on Measuring Customer Experience
l360Insider

As a mutual company, customer experience is not just a buzzword for Guardian Life® , it’s a necessity. Guardian is a Fortune 250 financial services company that operates more than 70 agencies nationwide. For four consecutive years, the company has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience.” By providing this kind of excellent customer experience, Guardian is setting itself apart from the rest of the financial services....

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