New Perspectives on Customer Journeys, Expectations and Experiences
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Last week, leading customer experience professionals and industry experts seeking to understand what the convergence of digital technology, innovation and disruption means for the business and marketing landscape gathered at Pegaword 2016, which produced an array of illuminating insights focused on solving some of the most complex problems facing brands today.   During the event, Loyalty360 was able to speak with Matt Nolan, Pegasystems Director of Product Marketing, about the need....

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