The French have a business expression: “You do, you undo, you redo.” It’s a continual improvement concept that is every bit as much a mindset as it is a method. Take a product, even if it’s good, break it down and try to make it better.
It’s a mentality that lives easily within the entrepreneurial culture, but one that tends to get suffocated by bureaucracy and complacency within larger companies. The problem is, complacency kills. In today....

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