Karisma Hotels and Jebbit Partner to Transform the Customer Experience: Part One

Karisma Hotels & Resorts has successfully achieved brand unity across its numerous and thematically varied locations by cultivating a loyal customer base. The brand’s success in building strong and long-lasting customer loyalty was recently recognized at the Loyalty360 Customer Awards as Karisma took Platinum in the Customer Feedback & Insights category.   To better understand the brand and their customer-focused strategies, Loyalty360 recently spoke with Elizabeth....

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