Internal and External CX Build Success for Bosch Software Innovations


“We have three different goals,” states Steffen Schmickler, vice president customer success services, marketing & communications at Bosch Software Innovations. “One is to build the IoT platform for Bosch, on the technology side of things.”
The principal mission of Bosch Software Innovations is to provide cloud-based micro-services for developing IoT solutions within Bosch. “Secondly, we are enabling, and driving IoT initiatives within Bosch,” he adds.

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