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In a panel moderated by Mark Johnson, CEO and CMO of Loylaty360, three top brands across the travel and entertainment industries addressed customer loyalty. It took place at the 2017 Customer Expo, powered by Loylaty360, in Nashville. The panel featured Michael Marino, Chief Experience Officer, Caesars Entertainment, Marc Rashba, VP of Digital Partnerships, Sony Pictures, and Patsy Rey, Loyalty Marketing Director, Enterprise Holdings.
What is the biggest challenge you’ve seen....
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