l360Insider

Guardian Life®  has been providing its policyholders with financial services for 155 years. The secret to this kind of longevity has been a customer experience built on the recognition that customers rely on the company when they and their loved ones are in need. This customer experience initiative is not a periodic effort, but a consistent part of Guardian’s day-to-day business. This customer experience program is driven by feedback provided by Guardian’s Voice of....

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