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This is the second installment of our QA with Jodie Conrad, Chief Marketing Officer for Fazoli’s. You can read the first part here.   Which provider runs your program?   Punchh. They work with a lot of brands in the industry, so they’re a great partner and help us benchmark and learn from our different tactics to see what works and what doesn’t for engaging our customers.   That said, we generally run it internally, and we also work with our creative....

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