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Visits to gas stations are a frequent and normal part of the lives of most consumers. For that reason, we don’t expect a special customer experience when we visit convenience stores. But the team at ExxonMobil is challenging this status quo with their commitment to delivering frictionless customer experiences.   The brand has innovated by giving consumers a better, safer, more secure way to pay for fuel and earn loyalty points. It has enabled consumers to pay for gas via their....

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