Diamond Resorts International’s New CEO Focuses on Customer Experience

Diamond Resorts International® is a vacation ownership company has a network of more than 420 resorts around the world and is affiliated with 108 more through various partnerships. It was formed in 2007 through the acquisition of a company called Sunterra Corp. Resorts and since 2007 has acquired nine other companies. Michael Flaskey joined Diamond Resorts in 2010 to lead its sales and marketing efforts in North America and was promoted to CEO in March.  Flaskey speaks with....

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