Customer Relationship Management and the Seamless Border at Pitney Bowes

Data Analytics
Voice of the Customer

Though it’s almost 100 years old, Pitney Bowes is one the biggest players in ecommerce, particularly in the area of cross-border shipping. Through several acquisitions and in-house initiatives, it has leveraged its vast experience with shipping and mailing to create innovative, hi-tech solutions for its clients. Gregg Zegras, the Senior VP of Sales and Business Development for Global Ecommerce at Pitney Bowes spoke with Loyalty360 about how his company helps enterprises large....

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