Customer Experience Has Several Moving Parts at Electrolux

For Nate Cho, Innovation and Connectivity Program Manager for Electrolux Major Appliances North America, innovative customer experiences come hand-in-hand with innovations in products and services.   After delivering the “Crowdsourcing from the Source: Engaging your Employees to Innovate” session at the World Class Digital Transformation Conference in Portland, Oregon earlier this week, he also spoke with Loyalty360 about how Electrolux employees drive innovation at his....

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