Bosch Software Innovations Focuses on the Connected World of Customer Experience

Bosch Software Innovations is part of the Bosch Group, a leading global supplier of technology and services, having interests in everything from agricultural and construction machinery to factory automation and the Internet of Things (IoT). The latter is what Steffen Schmickler, vice president, customer success services, marketing & communications at Bosch Software Innovations specializes in.   Mr. Schmickler spoke to Loyalty360 from his office in Germany about the....

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