l360Insider

Customer experience is more than a few canned lines and a survey on the way out. Building a true bond with customers is about making them feel at home when interacting with the brand and providing them with a shopping experience that is simple, easy, and has them walking away satisfied not only with the product, but with the journey that got them there.   This is a large focus of BloomNation, a flower delivery service that is looking to put the customer experience center stage in....

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