Shifting Customer Lifestyles Keeps Belk Stores Focused on Engaging Loyal Customers
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  Nir Patel has a front-row seat watching how U.S. consumers have adjusted their shopping habits in 2020. As the President of Belk, a department store chain founded in 1888 with nearly 300 locations across 16 southeastern states, Patel has been studying and adapting to how shopping habits and buying patterns have changed over the past 12 months. People have shifted in their lifestyle during the ongoing COVID-19 pandemic, ultimately changing how Belk customers shop. Consumers....

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