Please enter your username or the email address associated with the account so we can help you reset your password.
“When you open a new hotel, nobody has ever stayed there,” says Mickael Damelincourt, managing director, Trump Hotel DC. “Everyone is coming for the first time.”
The Trump Hotel DC is his fifth opening, third with the Trump organization. Loyalty is created through repeat business, so doing everything right the first time is critical.
“If someone comes back to us after experiencing the hotel for the first time, the team has been able to build a relationship....
This article is Loyalty360 Subscriber-only content; please log in to read. Not a subscriber? Don't worry, it's easy to sign up! Click below to read this article and access other complimentary Loyalty360 content.
This content can be viewed with a complimentary Loyalty360 subscription. For access to even more content and association benefits, view Loyalty360 membership levels here