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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Most companies don’t take a proactive approach when it comes to monitoring their contact centers to ensure high-quality customer experiences, according to a LinkedIn survey of 1,000 international technical professionals conducted by Empirix...Read More
Airline loyalty programs are not working efficiently, according to a new study by consulting firm Deloitte. “Our findings strongly suggest that the state of airline loyalty is less than what carriers would like it to be,” Adam...Read More
Loyalty Marketer’s Association, marketers share their insights about how customer experience impacts loyalty and what makes a memorable customer experience. In its just released executive briefing, “The Influential Power of Customer...Read More
Inaugural Loyalty Expo Europe Two-Day Event Packed With Interactive Sessions, Marketer-Only Peer-to-Peer Roundtables, and Networking Opportunities. Loyalty Expo Europe presents a great opportunity for marketers to come together and discuss the...Read More
Message to European marketers with a mobile marketing strategy, or those considering one: By the end of 2013, the number of mobile-connected devices will exceed the number of people on earth, according to the Cisco Visual Networking Index (VNI...Read More
Message to marketers with a mobile marketing strategy, or those considering one: By the end of 2013, the number of mobile-connected devices will exceed the number of people on earth, according to the Cisco Visual Networking Index (VNI) Global...Read More
Hotels.com’s Welcome Rewards Loyalty Program wants to hear customers’ wildest dreams, which could earn them a free stay at a “dreamy” hotel of their choice. Hotels.com is seeking customers’ most thrilling, bizarre...Read More
One out of every four NASCAR fans strongly agrees that they support the sport’s sponsors more than sponsors of other sports, according to a study conducted by online research firm Toluna prior to the start of the 2013 season. More than half...Read More
On the heels of the scheduled September release of his new book, “POWER: How J.D. Power III Became the Auto Industry's Adviser, Confessor, and Eyewitness to History,” J.D. “Dave” Power III will be the keynote speaker...Read More
GNC Holdings has added 3 million new customers to its Member Price Gold Card loyalty program that rolled out during May and June, company Chairman, President and CEO Joseph Fortunato said during a July 25 conference call to discuss second-quarter...Read More
April 03,2019
November 16,2018