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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
FedEx (NYSE: FDX) and Salesforce (NYSE: CRM) announced a new, multi-year partnership that integrates Salesforce Commerce Cloud and Salesforce Order Management with innovative capabilities from FedEx and ShopRunner, its e-commerce platform and...Read More
Salesforce announced Salesforce+, an all-new streaming service with compelling live and on-demand content for every role, industry and line of business, all in one place.
Salesforce+ includes live experiences, original series, podcasts, and other...Read More
Every transaction between a customer and a travel or hospitality brand enables that brand to learn and understand more about that consumer. And when it comes to interacting with that customer, those hotels and airlines have an opportunity to...Read More
Salesforce, the global leader in CRM, announced that Herman Miller, a more than 100-year-old pioneer in design, is teaming up with Salesforce to continue to transform its online store and business strategy. Now, Herman Miller will be able to...Read More
While 2020 may have left many brand marketers scratching their heads and seeing stars, the year that was offered all of us an opportunity to possibly see what the future holds for customer experience, brand engagement, and the evolution of loyalty...Read More
Salesforce announced Loyalty Management, a new product for companies across industries, including retail, consumer goods, manufacturing, travel and hospitality, to increase customer trust and engagement. Built on the Salesforce Customer 360...Read More
Salesforce published the fourth edition of its State of the Connected Customer research report, an annual study of how customer expectations and behaviors are changing as businesses, technology and society at large evolve. This year’s survey...Read More