LivingSocial Under Fire: Can Daily-deal Sites Keep Offering Huge Discounts?

  • September 20 2011
  • Resource: Daily News
  • Gloria Goodale, The Christian Science Monitor

“Today only, 84 percent off a massage!”“Half off all garden tools!”“47 percent off a family photo!”If you have half a head for an online bargain, pitches like these in the form of e-mails from daily-deal...Read More

Truaxis (Formerly Known as BillShrink) and Jack Henry & Associates Launch StatementRewards Platform to Eight Million Bank Customers

  • September 20 2011
  • Resource: Daily News
  • Truaxis

REDWOOD CITY, Calif., Sept. 19, 2011—Today, Truaxis (formerly known as BillShrink), a leading provider of data-driven personalized services, and Jack Henry & Associates, Inc. , a leading provider of technology solutions and payment...Read More

Survey: Hyundai has best customer loyalty

  • September 19 2011
  • Resource: Daily News
  • Sympatico

Companies are constantly fighting for greater brand loyalty—y’know, that feeling that compels their customers to stick to their particular product. Apple’s cult-like fan base is a great example.Well, whatever Hyundai’s...Read More

ModusLink and extrameasures partner to deliver holistic customer loyalty programs

  • September 19 2011
  • Resource: Daily News
  • ModusLink

WALTHAM, Mass.—ModusLinkGlobal Solutions™, Inc. (NASDAQ: MLNK),      a leader in executing value chain strategies, has forged a partnership     with extrameasures to provide retailers and brand owners with...Read More

NICE to Acquire Fizzback, Introducing the Most Complete Customer Experience Management Offering with the Integration of Revolutionary Real-Time Voice of the Customer Solution

  • September 19 2011
  • Resource: Daily News
  • NICE Systems Ltd

RA’ANANA, Israel, September 19, 2011—To create a complete Voice of the Customer (VoC) offering, combining direct, indirect, and inferred customer feedback, as part of NICE’s cross-channel analytics based...Read More

GameStop(R) PowerUp Rewards(TM) Program Recognized at COLLOQUY Loyalty Summit

  • September 18 2011
  • Resource: Daily News
  • GameStop

GRAPEVINE, Texas, Sep 16, 2011—GameStop Corp., the world’s largest multichannel video game     retailer, is thrilled to announce that its PowerUp Rewards loyalty     program, designed with Brierley+Partners (B...Read More

New Technologies Enhance Service, Convenience and Customer Engagement at Macy's and Bloomingdale's

  • September 18 2011
  • Resource: Daily News
  • Macy's

CINCINNATI, Sep 13, 2011—Macy’s, Inc. today outlined a series of technology-related     innovations being launched or piloted in its stores and online sites as     part of the company’s omnichannel...Read More

Beyond a loyalty program: Using loyalty data to create a unified strategy

  • September 18 2011
  • Resource: Daily News
  • Retail Customer Experience

Too often companies create loyalty programs as a one-off tactic,  rather than embedding loyalty as part of a holistic approach to the business. As a result, the loyalty program becomes one more silo in the business, creating a disjointed...Read More

Premium brands lead customer loyalty

  • September 17 2011
  • Resource: Daily News
  • Automotive Management

Audi and BMW have the highest loyalty among customers, according to a new study into car buyers’ brand perceptions.Both German brands achieve the highest rates of customer loyalty with 68% for Audi and 65% respectively, according to Trend...Read More

Lunchbox LLC Launches Unique Application That Quickly Rewards Loyal Shoppers

  • September 17 2011
  • Resource: Daily News
  • Lunchbox

LOS ANGELES, Sept. 16, 2011—Check In To Win is a new, FREE shopper-loyalty mobile application developed by Lunchbox, LLC (“Lunchbox”).  Giving shoppers a compelling reason to leave their homes to start shopping in stores...Read More

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