United Continental Holdings Introduces 2012 MileagePlus Loyalty Program

  • September 25 2011
  • Resource: Daily News
  • United Continental Holdings

CHICAGO, Sept. 21, 2011—United Continental Holdings today announced the details of its MileagePlus loyalty program for 2012, including new benefits and services for United’s and Continental’s most-frequent flyers, more options...Read More

Rite Aid expands Wellness+ program, Wellness stores in Q2

  • September 25 2011
  • Resource: Daily News
  • Rite Aid

CAMP HILL, Pa. — Rite Aid increased sales and narrowed losses in second quarter 2012 as its Wellness+ loyalty card program continued to grow and its new Wellness store format saw continued expansion.The company reported sales of $6.3...Read More

Green Smoke Gives Back - Announces Customer Loyalty Program

  • September 24 2011
  • Resource: Daily News
  • Green Smoke

Green Smoke®, the leading provider of high quality electronic cigarettes, is proud to announce the launch of their new Green Smoke®  Loyalty Program. Customers now earn points every time they make a purchase on GreenSmoke.com. These...Read More

Market Probe Announces Asia Pacific and China Winners of 2011 Retail Banking Customer Advocacy Monitor

  • September 24 2011
  • Resource: Daily News
  • Market Probe

Milwaukee, WI – Market Probe, a global research firm, announced the names of the retail banks that posted the highest levels of Customer Advocacy in the Asia Pacific, China and Korea region in 2011, based on the firm’s survey of the...Read More

Carlson Marketing Lures Top Loyalty Talent from Citi

  • September 24 2011
  • Resource: Daily News
  • Carlson Marketing

MINNEAPOLIS—Carlson Marketing is continuing to deepen its leadership team with the     hiring of Amy Harris, who led Citi’s Loyalty Marketing & ThankYou     Rewards. She is the second notable industry...Read More

One card, many channels: Payback becomes a multi-channel marketing platform

  • September 23 2011
  • Resource: Daily News
  • Payback

Cologne, Munich, 21 September 2011 – Thanks to its personalised nature, Payback has been a particularly effective and efficient form of customer marketing for over ten years, especially in the retail sector. With this expertise, the company...Read More

Best Western Introduces BEST WESTERN PLUS Hotels Worldwide

  • September 23 2011
  • Resource: Daily News
  • Best Western International

PHOENIX, Sept. 23, 2011—Building on the success of Best Western International‘s adoption of its three product descriptors – BEST WESTERN, BEST WESTERN PLUS and BEST WESTERN PREMIER – in North America, the hotel chain today...Read More

Personalization and Recognition Most Useful Aspects of Astonishing Customers, According to New Survey of Loyalty Marketing Professionals

  • September 23 2011
  • Resource: Daily News
  • Affinion Loyalty Group

RICHMOND, Va., Sept. 22, 2011—When it comes to customer astonishment, 32 percent of loyalty marketing respondents said they are in development with their strategy and an equal number noted that it’s “on their radar screen”...Read More

LoyaltyMatch Inc. OnDemand Launches New Social Loyalty Features to Integrate Online and Offline Consumer Actions

  • September 22 2011
  • Resource: Daily News
  • LoyaltyMatch

KITCHENER, ON, Sept. 21, 2011 - LoyaltyMatch Inc. has introduced the newest version of its OnDemand loyalty program Software as a Service (SaaS) platform enabling the full integration of online and offline consumer presence including social...Read More

Improving Loyalty a Key Objective for 58.6% of Customer Experience Professionals

  • September 22 2011
  • Resource: Daily News
  • IQPC

LONDON, September 22, 2011—In recent times, customer experience management (CEM) has undergone a series of massive transformations as companies increasingly recognise that there is more to satisfaction than simply providing a good product...Read More

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