Loyalty360 Reads: October 29 | Discover Launches Click to Pay, Insomnia Cookies Adds 3 Vegan Cookies on World Vegan Day, and More

Discover Launches Click to Pay Making the Digital Checkout Experience Simple, Secure
Discover cardmembers and merchants can now experience a more seamless and consistent checkout experience when shopping online or through a mobile app with the launch of Click to Pay. The digital payment solution, based on the EMV® Secure Remote Commerce (SRC) industry standard, replaces the need for cardmembers to manually enter personal and account information at checkout with participating merchants. An easier and frictionless checkout process enhances the customer experience and also helps merchants reduce cart abandonment.

“With merchants seeing more and more purchases being made online and through mobile apps, and with the COVID-19 pandemic accelerating that trend, it’s critical we continue to provide a variety of solutions that make their payment experience quick, convenient and more secure for their customers,” says Andrew Hopkins, senior vice president of global products at Discover. “Click to Pay is just one of those programs that Discover offers our customers, helping cardmembers shop easier with whatever payment method they prefer and giving merchants choice and enhanced security.”
Insomnia Cookies to Add 3 New Vegan Cookies on World Vegan Day
Insomnia Cookies’ CookieLab has created three new vegan cookies to welcome a whole new group of cookie-lovers into the Insomniac community. To celebrate World Vegan Day on November 1, Insomnia is launching their newest decadent treats as individual cookies or in 6-packs:

  • Vegan Chocolate Chunk: A very delicious, vegan version of our Classic Chocolate Chunk cookie.

  • Vegan Double Chocolate Chunk: Double the chocolate, double the delicious.

  • Vegan Birthday Cake: A vegan creation made from warm, delicious birthday wishes.

Buffalo Market Launches Nation's First Hyper Local Mission-Driven Digital Grocer in San Francisco
Buffalo Market is a digital grocer reinventing the supermarket model with local delivery but focusing on scaling local suppliers and farms. While others compete on delivery speed, Buffalo Market is focused on the ultimate needs of consumers, quality products, and predictability.

"Buffalo Market's mission is to fundamentally transform the American grocery by focusing on freshness," says Buffalo Market CEO Adam Olejniczak. "Improving existing grocery store models by focusing on farm freshness may sound like it increases costs, but it actually does the opposite."

Buffalo Market receives produce around 2 a.m. each morning, delivering it to customers later that same morning. This results in extremely fresh produce, lower costs, and better value for all involved. Up to 40% of all food in the USA goes to waste and Buffalo Market's model to reduce this is an opportunity to deliver value to customers. Up to one in seven truckloads of fresh food delivered to supermarkets gets thrown away.
Kimpton Hotels & Restaurants Offers Friendsgiving Menu to Benefit No Kid Hungry
With Zoom dinners replacing large family gatherings and solo turkey trots becoming the new norm, this Thanksgiving is a time to be grateful for your Quaranteam. And if people don’t want to risk cooking a turkey on your first go, Kimpton is helping bring a pod closer together with special Friendsgiving offerings across its network of restaurants from Nov. 1 – Dec. 31.

For the third year, Kimpton will be sharing special Friendsgiving menus and meals for small groups in support of its charitable partner, No Kid Hungry. Properties across the country will be offering a special rate code, donating $10 per night to No Kid Hungry and 15% off Kimpton’s Best Flexible Rate. Guests will be able to purchase select Friendsgiving menu items and meals through the end of the year. Select restaurants will also provide ways to gift a meal to loved ones they may not be able to spend time with this holiday season, with a portion of the proceeds benefiting No Kid Hungry.
Nordstrom Expands Convenience for Los Angeles Customers with Two Local Service Hubs
With the goal of being closer to customers to better serve them on their terms, leading fashion retailer Nordstrom is opening two additional Nordstrom Local service hubs in Newport Beach and Manhattan Beach. The 1,193 square foot Nordstrom Local Newport Beach (2043 Westcliff Drive) will open Friday, Nov. 6, and the 1,886 square foot Nordstrom Local Manhattan Beach (451 Manhattan Beach Blvd.) will open in the coming months.

"Opening Nordstrom Local service hubs in the Los Angeles area is part of the continuation of our market strategy in one of our largest markets to provide customers with greater access to merchandise selection and faster delivery  while increasing convenience and connection through our services," says Ken Worzel, chief operating officer at Nordstrom. "Nordstrom Local customers who engage with our services at a Local including curbside pick-up, returns, alterations and styling spend more than two-and-a-half times compared to other customers."

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