Loyalty360 Reads: October 26 | Study Says Customer Loyalty Accounts In Danger From Cyber Criminals, More Ways to Get 7-Eleven Products Delivered, and More

Study Says Customer Loyalty Accounts In Danger From Cyber Criminals
ComputerWeekly.com Security Editor Alex Scroxton reports that the retail, hospitality and travel sectors are being bombarded with malicious cyber attacks, registering 63 billion credential stuffing and four billion web application attacks in the space of just 24 months, according to data contained in a recent Akamai report.

In the report, State of the internet/security: loyalty for sale – retail and hospitality fraud, Akamai, a specialist in intelligent edge and web security, said that customer loyalty programmes were a potential goldmine for cyber criminals.

“Criminals are not picky – anything that can be accessed can be used in some way,” says Steve Ragan, Akamai security researcher and report author.
 
More Ways to Get 7-Eleven Products Delivered
7-Eleven, Inc. has added three of the largest U.S. ordering platforms – Uber Eats, Grubhub and Instacart – to its delivery portfolio. Users of these platforms now have access to the thousands of products found on 7-Eleven shelves. Milk, bread and eggs, pizza with a Slurpee drink, sandwiches and some 7-Select chips, coffee and a pastry, cold medicine, grocery items, and even energy shots – 7-Eleven has what customers need, every day at every hour.

"When 7-Eleven began offering delivery in 2017, we certainly didn't foresee a pandemic accelerating on-demand ordering platforms from convenient to essential," says 7-Eleven Chief Operating Officer Chris Tanco. "This year we've doubled our delivery footprint and quadrupled our daily delivery orders because customers know they can count on us for their necessities in about 30 minutes. We look forward to continuing to respond as our customers' shopping behaviors rapidly change."
 
Chevron Donates $100,000-Plus For Emergency Communications
Prompted in part by this year’s Pine Gulch Fire in Colorado, Chevron is donating a total of more than $100,000 to entities including Mesa County to help with emergency management communication needs.

The company is donating $38,000 to Mesa County Emergency Services, $30,000 to the town of Rangely, $26,500 to the De Beque Fire Protection District and $15,000 to Garfield County Emergency Management. Mesa County, De Beque Fire and Garfield County all plan to use the money for new radios, and Rangely plans to use its portion to help pay for replacing its 15-year-old emergency dispatch radio console.
 
Hormel Foods Appoints Leslie Lee Vice President of Digital Experience
Hormel Foods Corporation, a global branded food company, announced the appointment of Leslie Lee as vice president of digital experience. In this role, Lee will lead the company's growing digital and e-commerce business strategy, which has seen significant growth in the last few years as more consumers look online for their favorite brands and products. Lee will oversee digital marketing, e-commerce operations and innovation, digital product management, and data analytics and insights for the company's portfolio of consumer-facing and foodservice brands.

"Leslie brings nearly 20 years of CPG marketing and digital experience to this important and growing role within Hormel Foods," says Jim Snee, chairman of the board, president and chief executive officer of Hormel Foods. "Our company has made significant investments in our omnichannel approach, with an integrated shopping experience for our consumers wherever they choose to shop. We will continue to combine the best consumer and customer insights with the latest technology to deliver an outstanding experience across all consumer touchpoints."
 

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