CINCINNATI & LITTLE ROCK, Ark.—Convergys     Corporation (NYSE: CVG), a global leader in relationship     management, announced today that it has signed a contract with     Alltel Wireless for an end-to-end BSS solution to include Service     Activation Manager, Customer     Service Manager, Rating     and Billing Manager, Real-Time     Convergent Charging Solution and Active     Mediation, as well as Convergys     Dynamic Decisioning Solution. Convergys solutions will replace     Alltel’s in-house legacy system. Alltel Wireless has chosen Convergys     Smart BSS Solutions to reinforce its position of customer advocacy.

Convergys Smart BSS Solutions mesh perfectly with Alltel’s     customer-centric approach, enabling the provider to deploy streamlined     and cost-effective BSS technologies and services to address the needs of     its customers. Convergys Dynamic Decisioning Solution further enhances     Alltel’s ability to drive customer loyalty and retention, enabling     personalization and real-time, actionable, customer intelligence.

“Efficiencies, differentiation in the market place, and long term     partnership viability are the key aspects to our B/OSS platform     decision,” said Lewis Langston, CIO, Alltel Wireless. “We felt through     our evaluation process that we had the best relationship fit with     Convergys.”

“Alltel Wireless has a clear vision of how it wants to treat its     customers and Convergys’ solutions will help Alltel realize that     vision,” said Bob Lento, President, Information Management, Convergys.      “With easy-to-use BSS interfaces, Alltel Wireless can respond quickly to     changes in the competitive landscape, designing and launching new and     compelling offers to its customers.

“Recent Convergys research indicates that loyal customers are 25% more     receptive and responsive to proactive customer care and messaging. With     the Dynamic Decisioning Solution, Alltel can further satisfy its     customers with proactive personalized messages tailored to their     specific needs,” continued Lento.

Convergys     Smart BSS Solutions deliver innovative support of convergent     services leveraging real-time marketing innovation, helping to minimize     risk, reduce operational costs, and generate revenue, thus enabling our     clients to focus on building valuable relationships with their     customers. Convergys supports seven of FORTUNE’s Top 10 communications     companies.

About Alltel Wireless

Allied Wireless Communications Corporation (AWCC), doing business as     Alltel Wireless, is a wireless telecommunications provider serving more     than 800,000 customers in six states. Headquartered in Little Rock, AR.,      AWCC is a subsidiary of Atlantic Tele-Network, Inc. (NASDAQ: ATNI). For     more information, visit or

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship     management. We provide solutions that drive more value from the     relationships our clients have with their customers. Convergys turns     these everyday interactions into a source of profit and strategic     advantage for our clients.

For more than 30 years, our unique combination of domain expertise,      operational excellence, and innovative technologies has delivered     process improvement and actionable business insight to marquee clients     all over the world.

Convergys has approximately 65,000 employees in 68 customer contact     centers and other facilities in the United States, Canada, Latin     America, Europe, the Middle East, and Asia, and our global headquarters     in Cincinnati, Ohio. For more information, visit

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