e-Gift Cards Give Loyalty Program Members a Way to Redeem Reward Points Instantly

  • January 24 2013
  • Resource: Daily News
  • RewardsNOW

RewardsNOW, Inc. provider of turnkey loyalty programs and one of INC 5000’s fastest growing companies the past six consecutive years, has recently launched e-Gift Cards as a redemption option for its loyalty program participants. e-Gift...Read More

Hold Up – More than 80 Percent of People are Put on Hold Every Time They Contact a Business

  • January 24 2013
  • Resource: Daily News
  • TalkTo

New study by TalkTo shows most people find calling a business to be unproductive Waiting on hold drives us nuts! A new independent consumer study, commissioned by TalkTo (http://talkto.com), reveals how annoyed consumers are with...Read More

Position Your Customers at the Center of the Loyalty Experience

  • January 24 2013
  • Resource: Daily News
  • Loyalty 360

Loyalty 360 and Affinion Loyalty Group to host a webinar discussion based on loyalty personas and how to use them to provide an optimal customer-centric value proposition. Understanding customers through a lens of behavioral personas can drive a...Read More

Temkin Group Research Report Reveals Four Core Competencies Required to Achieve Customer Experience Success

  • January 22 2013
  • Resource: Daily News
  • Temkin Group

Study Shows Organizations Evolve Through Six Stages of Customer Experience Maturity to Master Competencies Temkin Group, a leading market research and consulting firm that helps organizations improve their customer experience, released a new...Read More

Kognitio Expands Relationship With Nectar Italia, Enabling Greater Customer Insight Across A Wide Range Of Retailers

  • January 22 2013
  • Resource: Daily News
  • Kognito

Big Data volumes, generated through Nectar loyalty card, are analysed to develop predictive trends into buying behaviours Kognitio, driving the convergence of Big Data, in-memory analytics and cloud computing,today announced an expansion of its...Read More

Synchology Brings Loyalty Rewards Back to Debit

  • January 21 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Chicago-based Synchology has launched its Branded Payments Platform, a “white label-ready” banking platform and Jump Visa® prepaid debit card to fill in the loyalty space that financial institutions largely vacated after the...Read More

Loyalty Programs Boost Restaurant Business

  • January 21 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Restaurant patrons will attend a preferred establishment 35 percent more if the restaurant offers a loyalty program, according to research from Loyalogy, Asheville, N.C. Such a program won’t be enough to entice people to go to a restaurant...Read More

Mobivity and the Los Angeles Clippers Announce Three-Year Contract to Engage and Further Build Fan Base

  • January 18 2013
  • Resource: Daily News
  • Mobivity

Mobivity Holdings Corporation (OTCQB: MFON), an award-winning provider of proprietary mobile marketing technologies and solutions, announced today that it will be partnering with the Los Angeles Clippers to engage fans both on and off the court...Read More

Epicor Retail Technology: At Work While Consumers Play at the Newly Imagined Build-A-Bear Workshop Stores

  • January 18 2013
  • Resource: Daily News
  • Epicor Retail Solutions

 Part of the Magic of the Popular Retail Entertainment Experience Is Epicor -- the Choice of Thousands of Leading Retailers Leveraging Retail Technology to Define What's Next in Customer Engagement    NRF 2013 (Booth 1805)...Read More

People Want To Get Personal With Brands -- When A "Like" Is Make Or Break For A Brand's Bottom Line

  • January 18 2013
  • Resource: Daily News
  • JWT/OgilvyAction

JWT/OgilvyAction and EXPO partner in research study on the importance of digital communication JWT/OgilvyAction, an industry leader in full-spectrum shopper and retail marketing services, and EXPO, the first consumer network focused on creating...Read More

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