Loyalty360 Reads: PayPal Leverages AI-driven Personalization in New Pilots, Dillard’s, Citi, and Mastercard Announce Agreements, and Klarna Joins Subscription Market

  • February 05 2024
  • Resource: Daily News

PayPal To Pilot Six New Innovations PayPal is tapping into the power of AI-driven personalization in six new pilots designed to create a better commerce experience for merchants and consumers. PayPal counts nearly 400M consumer accounts and...Read More

PEEPS® Brand and Home2 Suites by Hilton Easton Offer Guests a Sweet Suite Stay

  • February 02 2024
  • Resource: Daily News

Fans of the colorful Easter chick and bunny confection PEEPS® are in for a real treat. PEEPS® Brand has partnered with Home2 Suites by Hilton Easton to create a delectable guest stay in Easton, Pennsylvania. The PEEPS® Sweet Suite is...Read More

Loyalty360 Reads: IHOP Launches Stacking Up Joy Platform, Subway Enhances the Customer Experience with Footlong Treats, and DISH Media Partners with The Trade Desk

  • February 02 2024
  • Resource: Daily News

Stacking Up Joy: IHOP’s New Program Designed To Combat Food Insecurity IHOP has launched its Stacking Up Joy platform with the intention of uniting people in the communities where the popular pancake restaurants are located. The new...Read More

Adding Gamification to Customer Loyalty Programs: Experts Offer Advice for Brands

  • February 01 2024
  • Resource: Daily News
  • Mark Johnson, Loyalty360

Gamification has the potential to make customer experiences more rewarding and interactive, and many brands are interested in learning if adding such elements to their loyalty programs and strategies will improve engagement. Indeed, it’s not...Read More

2024 Trends: Brierley on Leveraging AI in Customer Loyalty and Prioritizing Differentiated Member Experiences

  • January 31 2024
  • Resource: Daily News
  • Mark Johnson, Loyalty360

With loyalty professionals facing increased competition in the customer loyalty space, it is critical to understand the right direction to place energies and resources while taking advantage of technologies and ideas that can elevate the customer...Read More

Leveraging AI Technology: Conversational Voice Assistant Taking Orders at Jersey Mike’s

  • January 31 2024
  • Resource: Daily News

Jersey Mike’s Subs has partnered with SoundHound AI to leverage the latter’s voice AI ordering system with the intention of providing customers with an optimized experience. The brand promises that customers will be able to speak...Read More

Loyalty360 Reads: Curating Gift Ideas on Etsy with AI Technology, Cisco Study Reveals GenAI Banned by 1 in 4 Organizations, and Choice Hotels Goes All-in with AWS

  • January 31 2024
  • Resource: Daily News

Etsy’s New “Gift Mode” Blends Human Curation and Machine Learning (ML) To raise interest in shopping at Etsy, the online marketplace known for hosting creator and maker wares, has revealed a new feature called “Gift...Read More

Loyalty360 Reads: Red Cross Reveals Blood Donor Rewards Program, Sustainable Steps for McDonald’s Crew Uniforms, and IHOP Offers Pancake of the Month

  • January 30 2024
  • Resource: Daily News

A Meaningful Rewards Program Launched by the American Red Cross The American Red Cross recently reported a severe blood shortage, followed by the launch of its new Blood Donor Rewards program. The vital charitable organization providing...Read More

Kroger’s New Goal Aims To Protect Pollinators

  • January 30 2024
  • Resource: Daily News

Protecting pollinators and supporting biodiversity are part of Kroger’s latest efforts to create a more sustainable world. The newest initiative impacts the grocery retailer’s fresh produce supply chain, requiring medium- to large...Read More

Loyalty360 Reads: Dunkin’ Donates $1M through Foundation, Jeremiah’s Italian Ice Launches Leap Back Campaign, and Tost by Tostitos® Pop-up Engages Snack and Super Bowl Fans

  • January 29 2024
  • Resource: Daily News

$1M Donated by Dunkin’ Joy in Childhood Foundation® To help combat food insecurity, the Dunkin’ Joy in Childhood Foundation has donated $1M through grants to organizations and programs serving children and families in need...Read More

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