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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Digital transformation and digital acceleration are crucial for growing businesses that want an optimized customer experience (CX). Customer expectations, especially their digital experience, have evolved over the past few years...Read More
Want to increase your sales through email marketing? Email marketing can be a powerful way to increase brand exposure and loyalty and ultimately lead to more purchases from more customers. A key part of any successful email campaign is...Read More
Brands have shifted from telling the consumer what they want to let the consumer narrate. All industries have radically shifted to become hyper-consumer centric. This is great news – what better way to build a loyal customer base than to...Read More
Every operator wants to increase the number of customers and grow sales in their stores. But do you know the best way to accomplish this? No matter where your c-store is located, there are many ways to attract more customers and entice them to...Read More
Imagine you’re a marketing leader who’s spent months—and hundreds of thousands of dollars—preparing to launch a new or refreshed loyalty and customer relationship management (CRM) program. Unfortunately, when you unveil the...Read More
No one wants to send emails that languish unread in recipients’ inboxes. Personalization is key if you want your email campaigns to truly connect with your contacts. But how can you make that personalization ideal a reality? The right...Read More
We asked Chris Berry, PDI CTO and General Manager of Security, to provide her thoughts on key cybersecurity trends for 2023. Read on to get the latest updates on the evolving threat landscape and how retailers can reduce risk to better protect...Read More
Loyalty fraud is not new, but it is increasingAccording to the Loyalty Security Alliance, 17.6% of survey respondents said loyalty fraud grew “a lot” in the last three years, while 23.5% said it grew “somewhat.” And ...Read More
While we know that consumers value the opinions of their favorite influencers, attitudes toward traditional influencer marketing are changing. In a recent white paper from The Lacek Group, “Generationally Speaking: Gen Z Transforms Loyalty...Read More
Have you ever received an email from a brand you like to do business with, but they’re promoting a product that you have no interest in? If you have, the brand is relying on a traditional method of email marketing that focuses on casting a...Read More