It's NOT Your Clients Choice to Watch Your Ads – But It's Their Choice to Join Your Loyalty Program

  • March 08 2023
  • Resource: Loyalty Today
  • The Comarch Team

Why It All Ads UpLet's make something clear right out of the gate – today's consumers hate ads. They hate it when pop-ups literally pop up uninvited as they scroll through social media walls...Read More

Mastering the Art of Measuring Customer Loyalty

  • March 07 2023
  • Resource: Loyalty Today
  • Cara Panosian, Brandmovers

Once you launch your loyalty program the work isn’t done just yet. Measuring data is crucial to running a successful loyalty program. There are multiple key performance indicators (KPI) that you can use to measure your success throughout...Read More

How Hospitality Marketers Can Move Beyond The Transactional To Build Lasting Relationships

  • March 06 2023
  • Resource: Loyalty Today
  • Erica Miller, Cheetah Digital

Hospitality marketers are working hard to learn how to better utilize their customers’ data, and hotels are looking for smart ways to personalize their communication with customers, so they can keep them engaged before, during, and after...Read More

Customer Participation: Taking Your Customer Loyalty Engagement Strategy From Points to Participation

  • March 03 2023
  • Resource: Loyalty Today
  • The Bakkt Team

Program managers have learned over loyalty’s 40-year history that both financial and experiential elements are needed for a strong value proposition. Customers have long wanted both tangible and emotional inspiration – and if they get...Read More

4 Considerations When Choosing a Direct Mail Solution

  • March 02 2023
  • Resource: Loyalty Today
  • The Baesman Team

Think direct mail is a thing of the past? Think again: Direct mail marketing is still highly effective and can help you level-up your marketing efforts in a big way.With that said, you need the right direct mail solution—offered by...Read More

Club Rip Curl: A Membership Program That Rewards Surfing

  • March 01 2023
  • Resource: Loyalty Today
  • Barbara Kekes-Szabo, Antavo

For a surfer, nothing beats the feeling of riding the waves. Just imagine a customer experience where members are rewarded for what they love, not just what they buy. Rip Curl, the “Ultimate Surfing Company” set out to do just...Read More

What You Need to Know About HIPAA-Compliant Marketing

  • February 28 2023
  • Resource: Loyalty Today
  • The Baesman Team

Effective marketing channels for reaching and engaging people requires more than great content alone. Health Insurance Portability and Accountability Act (HIPAA) regulations require healthcare providers to comply with certain security measures to...Read More

Sustainability Is Here to Stay

  • February 27 2023
  • Resource: Loyalty Today
  • Stephanie Hoch, The Lacek Group

Feeling the pinch of inflation, and under the shadow of a potential recession, experts expect consumers will focus more on value in 2023. In response, brands may be tempted to fine-tune their loyalty programs to put a greater emphasis on short...Read More

Leverage Personalization to Better Connect with Your Members

  • February 24 2023
  • Resource: Loyalty Today
  • The Baesman Team

People want to feel their health insurance providers care about their personal health, and generic, impersonal messaging won’t do much to impart that feeling. Companies in the healthcare space must better engage with their members and...Read More

Mission: Loyalty — Using Loyalty Program Promotion to Boost Adoption

  • February 23 2023
  • Resource: Loyalty Today
  • Jessica Mizerak, Antavo

It’s a great sign when a loyalty program has loads of members, right? Yes! Having high enrollment is an important goal in most loyalty programs. Some words of warning, however: achieving high adoption through loyalty program promotion...Read More

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