2019 Pet Industry Trends to Foster Customer Loyalty

  • March 07 2019
  • Loyalty Management: Articles
  • Kasey Cover, Digital Marketing & Consumer Loyalty, FasTrax Solutions

2018 was a busy year for the pet industry. With the significant mergers of companies combined with the rapid growth of the premium grocery industry, people are spending more money on their pets than ever before. But what about the pet loyalty...Read More

Creating Holiday Harmony with Gift Cards and Customer Loyalty

  • December 03 2018
  • Loyalty Management: Articles
  • Kasey Cover, FasTrax Solutions

We all know that the holiday season is one of the busiest times for retailers. Halloween, Thanksgiving, Black Friday, Small Business Saturday, Cyber Monday, Hanukkah, Christmas, New Years... The list goes on! Shoppers are expected to spend 6% more...Read More

5 Ways a Point of Sale System Can Increase Customer Loyalty

  • November 01 2018
  • Loyalty Management: Articles
  • Kasey Cover, FasTrax Solutions

Ask any retailer what a Point-of-Sale (POS) system is and they’ll most likely tell you it’s the central component of their business. A combination of software and hardware, your POS system is so much more than a cash register, it&rsquo...Read More

It’s Raining Customer Loyalty: Why You Need an Umbrella Program

  • November 27 2018
  • Resource: Loyalty Today
  • Kasey Cover, FasTrax Solutions

Customers are the heart to any business. Without them our businesses wouldn’t survive, so it’s crucial that you make each of their experiences memorable in hopes that they’ll be loyal to your brand. This leads many companies to...Read More

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THE LOYALTY PULSE SURVEY

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Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?