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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
How would your customer satisfaction scores increase if you could effectively help customers immediately, regardless of the number of inquiries? Is this a pipe dream, the promise of bots powered by artificial intelligence or within your...Read More
Looking to buy shoes online? Need to upgrade your phone? In the market for a ridesharing app? Today’s customers can buy any one product or service from at least a half-dozen different vendors. So, how does any one company stand out? To...Read More
With over 2.5 billion smartphones on earth and the average U.S. adult spending more than three hours per day on a mobile device, the need for a mobile first strategy is clear. However, it’s not always clear what that...Read More
Every company shares a goal of, ultimately, wanting to better engage with customers and improve the overall customer experience. It doesn’t matter how big your organization is, or how famous your brand name may be; every business lives and...Read More
When people think of digital transformation, their minds tend to hone in on just that first part: digital. That’s a pretty understandable reaction and, after all, if “digital” weren’t an important component of digital...Read More