Are Your Loyalty Members Loyal?

  • December 01 2017
  • Loyalty Management: Articles
  • The DataCandy Team

Most retailers and restaurants operating a loyalty program probably respond with a ‘Yes.’ Because if a consumer is interested in joining your loyalty program, then they intend to use it, right? With the average U.S. household being...Read More

3 Ways to Step Up Your Restaurant’s Loyalty Game

  • October 02 2017
  • Loyalty Management: Articles
  • Abby Chitester

When executed correctly, restaurant loyalty reward programs have been proven to increase average tickets sales, dining room traffic and repeat visits. The art of racking up points to claim future savings has become a comfortable formality for...Read More

Two Underlying Reasons to Maintain Loyal Customers

  • November 20 2017
  • Resource: Loyalty Today
  • The DataCandy Team

Loyalty and gift cardproviders will tell you that they can help boost your sales and client traffic. It’s true when they tell you “it takes a client more than one visit to spend the amount of a gift card” and “at times...Read More

5 Reasons Why Plastic Gift Cards Are Better Than Paper Gift Certificates

  • August 16 2017
  • Resource: Loyalty Today
  • Andrew Cauthorn

Yes, gift certificates still exist. Last year, I purchased one as a Christmas gift for my dad. Granted, it was from an independent establishment in the United States, but paper certificates are still floating around. If your business still...Read More

Do Loyalty Programs Cause Consumers to Spend More?

  • February 15 2017
  • Resource: Loyalty Today
  • Andrew Cauthorn

I belong to a number of reward and loyalty programs. My favorite program? The Capital One Venture Card. Two points for every dollar spent and an additional 40,000 points if you spend $3,000 within the first three months.Once I had my shiny, new...Read More

Year in Review: What 2016 Taught Us Not to Do with Loyalty Programs in 2017

  • January 17 2017
  • Resource: Loyalty Today
  • The DataCandy Team

Loyalty programs were on everyone’s minds in 2016 – for better or for worse. From Chipotle to Air Miles’ mistakes in customer loyalty management, one must learn from this and prevail in 2017. To avoid media backlash, the...Read More

A Quick Guide To Help You Cash In This Holiday Season

  • December 01 2016
  • Resource: Loyalty Today
  • Andrew Cauthron

Hey retailers! The holidays are fast approaching – are you ready?This festive time of year presents the perfect opportunity to delight customers while increasing their loyalty to your brand. We’ve all experienced the hell known as...Read More

DataCandy Q&A: A Simple, Relevant, and Integrated Customer Experience

  • October 01 2015
  • Loyalty Management: Articles

There is a growing realization that relevance and simplicity are now crucial customer experience characteristics. The world, and almost everything in it, is becoming increasingly complex. A multitude of traditional, social, and digital customer...Read More

Customer Insight for Customer Loyalty

  • February 04 2015
  • Loyalty Management: Articles
  • , Loyalty360

Loyalty360 had the opportunity to sit down with Luc Garneau, Vice President of Strategic Consulting Services at DataCandy.  Luc is preparing for an upcoming webinar on February 19th, entitled: 5 Steps to Assess the Health & Effectiveness...Read More

Hurricane Grill & Wings Credits Loyalty Program for Increase in Guest Visits and Ticket Spend

  • January 01 2015
  • Loyalty Management: Articles
  • Luc Garneau

With an endless array of casual dining concepts, the key differentiator for hungry consumers comes down to a memorable experience at a good value.  In an attempt to fill the dining room and reward regular guests, many restaurant operators are...Read More

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