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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
How can QSRs benefit your business?Waiting in line for what was meant to be fast food can take the edge off a tasty meal. But quick service restaurants (QSRs) are complicated operations: real-time manufacturers serving hundreds, if not thousands...Read More
New wearable technology represents the POS frontlineWhat do you think? Will the increase in popularity for mobile payments help drive adoption of wearables by shoppers?You’re probably accustomed to wearable devices that keep tabs on steps...Read More
Flexible payment mechanisms as a central pillar of modern retailing.The term omnichannel may be overused and overhyped, but few would deny that a coherent omnichannel strategy is a fundamental business aim for forward-thinking merchants. Today...Read More
How a hyper-collaborative approach brings fluid flexibility to product releases“The customer is always right” is a common mantra. But one that often went unconsidered when designing financial products. For decades, product managers...Read More
What are you doing to measure the indirect benefits of your loyalty program?You know you need a loyalty program to run a successful credit card program. But margin pressures mean program performance is constantly under scrutiny. To make sure your...Read More
Using behavioral analysis to extend the life of cardholders while reducing costsAccess to credit remains problematic for many people as restrictions resulting from the 2008 financial crisis continue to have their impact. Consequently, prepaid...Read More
Overarching theme for 2017? ConvenienceConvenience to customers has long been the name of the game. And attending last month’s NRF Big Show, I saw how much it still is. But the ways in which convenience matters continue to change, and they...Read More
Forget the current, siloed nature of payment processing. Retail payment hubs that manage all payment types from one platform are the future, and they’re coming soon. Best of all, they represent a much brighter future for financial...Read More
Point redemption programs looking retain customers with stock portfoliosRewarding customer allegiance is nothing new, but we have seen a flourishing of loyalty schemes over the last few years. Not just growth in the number of services offering...Read More