DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Loyalty360 Reads: February 21st, 2019

The Four Metrics for Great CX   Forbes has posted a list of the four metrics that “support great customer experience measurement...

Loyalty Today

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Loyalty Today is your destination for daily insights from leading industry blogs. Hear from the best minds in the business and find content focusing on customer loyalty, engagement, CRM and more all in one place.

Is your email strategy inclusive?

3 legal and ethical reasons your email marketing should be accessible, and tips for getting thereConsumers on average receive 121 emails per day...

In-Depth Exclusives

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Jersey Mike’s Tackles Innovation to Serve Customers

Who the heck doesn’t like a good sub sandwich? Many of us find ourselves eating one at least once a week. They’re simple but versatile....

Loyalty Management Online

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Loyalty Management Online is your gateway to the latest news, trends, and interviews in the world of customer loyalty. Contributions from executives across the industry ensure a complete view of the state of the industry and diverse takes on where it may be heading in the future.

International Loyalty Marketing: Preparing Your People, Process and Technology For Success

In today’s global landscape, marketers are continuously thinking about how they can advance their programs and technology applications to...

The Future of Loyalty: Four Shifts to Watch in 2019
Loyalty Programs in Question by Certain Industries

Executive Perspective Reports

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Executive Perspectives is Loyalty360's research series dedicated to finding the pulse of customer loyalty from those that are driving it. Featuring responses from interviews with executives from top brands across a variety of industries, Executive Perspectives provides members with exclusive insight from market leaders that can't be found anywhere else.

Case Studies

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Developed from ideas shared at Loyalty360's annual conferences, these case studies represent best practices and industry advances from brands like Dunkin' Donuts and Regal Entertainment, written exclusively for members of Loyalty360.

RESEARCH AND REPORTS

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

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THE LOYALTY PULSE SURVEY

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