Xenial, Inc., a Global Payments Company, serves merchants with a range of leading customer engagement and commerce technology solutions. More than 100,000 merchant locations rely on the Xenial(TM) Customer Engagement platform in their marketing automation programs. Xenial Customer Engagement helps these merchants understand – and engage effectively with – their existing customers and acquire new ones. Xenial Customer Engagement solutions include business-to-consumer customer relationship management (Xenial CRM), Xenial Analytics, Xenial Email campaign management, Xenial Gift card, rewards, and stored value, and Xenial Reputation Management social media engagement. 

Xenial is its own person now, but it was originally the brainchild of Heartland Commerce, one of the largest enterprise POS providers in the U.S. How large exactly? Well, they currently own 19% of the restaurant POS market. That's over 135,000 locations for some of the biggest names in fast casual dining. They also have 20 years of experience providing five different POS systems to all sorts of restaurants and retail businesses: Heartland XPIENT, pcAmerica, Dinerware, LiquorPOS(R), and Digital Dining. Heartland has approximately 19 percent share of the entire U.S. restaurant market, including close to 26 percent share of table service restaurants according to CHD Expert. It also has 11 of the 25 top QSR and Fast Casual restaurant brands as customers.

Locations

Main Location
3420 Toringdon Way Suite 400
Charlotte, NC 28277
https://xenial.com

Industry

Technology

Size

250 - 999 Employees

Industries Served

C-Store / Grocery, Restaurants / QSR, Retail, Sports / Entertainment, Travel / Hospitality

Responsiblity

B to B

Capabilities

Co-Branded Card Program

Xenial

Xenial, Inc., a Global Payments Company, serves merchants with a range of leading customer engagement and commerce technology solutions. More than 100,000 merchant locations rely on the Xenial(TM) Customer Engagement platform in their marketing automation programs. Xenial Customer Engagement helps these merchants understand – and...

Our Members

Gilbert Bailey ,
VP Analytics & Customer Engagement

Michael Kowalski ,
Director Product Communications

Seth Temko ,
VP Product Marketing

Contact

Michael Kowalski
Director Product Communications
michael.kowalski@xenial.com