Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Loyalty360 Announces Finalists for the 2024 Loyalty360 Awards; Will Be Presented at Loyalty Expo

Loyalty360, the association for customer loyalty, has selected the finalists for the 2024 Loyalty360 Awards, which recognizes brands that drive...



Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

What Can Loyalty360 Do to Help You in Your Loyalty/CX Journey? | Loyalty Live Throwback Thursday

  As the leading trade association dedicated to customer loyalty and engagement activities, Loyalty360 is always looking for ways to help...

In-Depth Exclusives


Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

The Vitamin Shoppe Shows What Personalization Can Truly Be

Customers are demanding better and more personalized experiences from brands. That’s why brands need more relevant first- and zero-party data...

The Vitamin Shoppe

The Vitamin Shoppe is dedicated to helping individuals fulfill their health and wellness needs. Founded in 1977, we are a leading omni-channel specialty retailer of nutritional products based in Secaucus, New Jersey. We are the second largest Vitamins, Minerals and Supplements specialty retailer with over $1 billion in annual revenue. ...

Our Members

Karen Szarvas ,
Director, Customer Loyalty

Nadina Guglielmetti ,
VP, GMM Marketing