Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Retailers’ Sales Start to Rebound in May, Some Say Discounts Are Out of Style | Loyalty360 Member Perspective

More areas across North America are seeing restaurants, shopping centers, malls, and retail stores re-open and welcome back customers, after a few...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

As Seen in Adweek: As Retailers Reopen, Gen Z and Millennials Remain Cautiously Optimistic

The following article was originally published in Adweek here The novel coronavirus pandemic has ravaged many retailers in the U.S...

Loyalty Management


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

When the (Data) Cookies Crumble

Entering a new decade is often a time to reflect on the preceding one and to brand them as “eras.” I believe the 2010s will be...



Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Throwback Thursday | Thought Leaders in Customer Loyalty – Episode 1

Loyalty360’s Throwback Thursday video series brings together several of the best responses from Loyalty360 member thought leaders on recent...

Analyst Reports


Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Social Media Link

Social Media Link, an engagement and activation technology supplier, connects a brand to their best customers through a set of unique solutions and...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology and Services | Vesta

Company Type: Customer Engagement Platform, Community, Brand Advocacy and InsightsCore Offering(s): Online communities, peer influencer activation,...



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Why You Need Connection Marketing: Elevating Brand Sentiment Today and Beyond

There is no question consumers are spending more time than ever before with digital channels. In this new world of social distancing, we see an...

Social Media Link

Social Media Link is a leading marketing technology company specializing in consumer engagement and activation. Our solutions power online communities to turn real customers into brand evangelists by delivering personalized experiences at scale. Hundreds of brands from companies like Pfizer, Unilever, Nestle, Reckitt Benckiser and more have...

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