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Loyalty360 members are distinguished by a singular drive for customer engagement. The companies below represent some of the best that customer loyalty has to offer; from technology suppliers looking to create the next market disruption to brands looking to craft the most customer-centric experience possible.
Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.
The importance of personalization for brands trying to create brand affinity cannot be understated. Due to technological shifts, customers have...
Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.
You’re never too big to establish a more human side to your loyalty efforts.On the following pages, we’ll define what humanizing...
Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections
Point-based loyalty programs aren’t going anywhere, but we are seeing a significant shift in what members expect in terms of benefits from...
In this video blog series, Mark Johnson speaks with attendees of Forrester's Customer Intelligence Forum held in Los Angeles, April 18-19...
Formerly known as Olson 1to1, ICF Next offers award-winning loyalty + CRM strategy, customer journey mapping and lifecycle management, personalized creative, analytics, reporting and modeling, cross-channel marketing, technology and program implementation and management.
The youngest firm named a Leader in the Forrester Wave™ list...
,VP, Partner, Sales & Marketing
EVP, Managing Director