Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

ICF Next Vice President Offers Ways to Improve Customer Loyalty Programs

In a disruptive environment, brands face a slew of challenges. They have to deal with data proliferation, privacy regulations, profile unification,...

Article & Blogs


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Making the Case for Loyalty

Q: How does one make the case for a loyalty program internally, particularly to senior management?A: For many companies, loyalty marketing is...



Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Intelligence Forum Video Blog: Suzy Cox, SVP Olson 1 to 1, Olson

In this video blog series, Mark Johnson speaks with attendees of Forrester's Customer Intelligence Forum held in Los Angeles, April 18-19...

ICF Next

ICF Next is the recent culmination of years of integrating a set of best-in-class marketing and communications capabilities through different agencies and consultancies, focused on insights, creativity and technology that move people – from consumers to colleagues and from citizens to entire communities, to bring organizations closer to...

Our Members

Andrew Kelly ,
Vice President, Sales & Marketing

Nicole Haldeman ,
Director of Lifecycle Marketing


Guy Cierzan
EVP, Managing Director
[email protected]