Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Combat Cyberattacks this Holiday Season

Iris® Powered by Generali, provider of a proprietary identity and cyber protection platform, recently released the findings of its sixth...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Benefiting from Customer Loyalty: Iris’ Recommendations to Improve Net Promoter Score

Originally created to measure customer satisfaction, the Net Promoter Score (NPS) helps brands check the health of their loyalty and marketing...

6th Annual Holiday Identity Theft Survey: An Infographic Ebook
Customer Experience: Is There Room for Empathy?
Make Protecting Their Identity Part of Your Identity

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Our 6th Annual Holiday Shopping Identity Theft Survey Infographic eBook

While the holidays can be a joyous occasion, this is also a busy time of year for your customers and…identity thieves. We released our ...

Customer Experience: Is There Room for Empathy?
10 Summer Vacation Identity Protection Tips

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology and Services | Iris Powered by Generali

Company Type: Ancillary Customer Loyalty Program/Strategy OfferingCore Offering(s): Identity Theft Protection, Cyber Protection, Fraud...

Iris Powered by Generali

At Iris Powered by Generali, it’s not really about us. It’s about how identity theft and cybercrime have become a reality for too many. It’s about understanding that people lead busy lives and are doing their best to manage everything but need help protecting their data. It’s about making a person feel whole again, when...

Our Members

Brittani Johnson ,
Marketing Manager


Brittani Johnson
Marketing Manager