Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Data and Privacy Legislation Impacts Customer Loyalty

With new and changing laws focused on the protection of consumers’ data, it is a significant challenge for marketers to not only stay...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Experience: Is There Room for Empathy?

U.S. consumers were hammered from all sides by the threat of identity fraud in 2021. Whether by account takeover, new accounts fraudulently opened...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

10 Summer Vacation Identity Protection Tips

Summer, summer, summertime! The summer season is well underway, and with it brings the opportunity for the whole family to get out of the house...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology and Services | Iris Powered by Generali

Company Type: Ancillary Customer Loyalty Program/Strategy OfferingCore Offering(s): Identity Theft Protection, Cyber Protection, Fraud...

Iris Powered by Generali

At Iris Powered by Generali, it’s not really about us. It’s about how identity theft and cybercrime have become a reality for too many. It’s about understanding that people lead busy lives and are doing their best to manage everything but need help protecting their data. It’s about making a person feel whole again, when...

Our Members

Brittani Johnson ,
Marketing Manager


Brittani Johnson
Marketing Manager