Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Employee Engagement: How to Maintain Excitement and Motivation from The Inside

A loyalty program is only as successful as those who back it, and without enthusiastic employee engagement, the program is bound to falter. Brands...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Experience: Is There Room for Empathy?

U.S. consumers were hammered from all sides by the threat of identity fraud in 2021. Whether by account takeover, new accounts fraudulently opened...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Customer Experience: Is There Room for Empathy?

If you’ve ever been a victim of identity fraud, you know how much time and effort it took to resolve the incident. The piles of paperwork and...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology and Services | Iris Powered by Generali

Company Type: Ancillary Customer Loyalty Program/Strategy OfferingCore Offering(s): Identity Theft Protection, Cyber Protection, Fraud...

Iris Powered by Generali

At Iris Powered by Generali, it’s not really about us. It’s about how identity theft and cybercrime have become a reality for too many. It’s about understanding that people lead busy lives and are doing their best to manage everything but need help protecting their data. It’s about making a person feel whole again, when...

Our Members

Brittani Johnson ,
Marketing Manager


Brittani Johnson
Marketing Manager